** NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR WRONG PHOTOS. **

ALL RETURNS WILL BE SUBJECT TO A 25% RESTOCKING FEE.
All orders must be paid for upon placing your order before shipping (approval on credit applications are available for using purchase orders - on second orders only, first orders must be paid by credit card, business check or money order)

FOR PAYPAL ORDERS
1. PLEASE SUBMIT ORDER BY AN EMAIL OR NOTE IN CHECKOUT PAGE
2. WE WILL SEND AN EMAIL WITH ORDER TOTAL BACK TO YOU
3. SEND MONEY THROUGH PAYPAL DIRECTLY TO: urbanhart@noln.com
4. ORDER WILL BE PLACED AND A PAID INVOICE WILL BE EMAILED

OUR WEBSITE DOES NOT LINK INTO PAYPAL DUE TO TRUCK FREIGHT FEES, OVERWEIGHT ITEMS, OUT-OF-COUNTRY ORDERS ETC.

NO RETURNS ON CUSTOM ORDERS. Cut Rope is considered custom orders/cuts.

Oversized, Hazardous & Overweight Items will be additional shipping cost other than stated below
HAZMAT Fees Range from $25 to $30

OVERNIGHT SHIPPING AVAILABLE and Two Days Delivery - ACCORDING TO CURRENT RATES
Please indicate this in the ordering instructions box in shopping cart checkout.
Additional shipping charges are applied for Overseas, Canada, Hawaii, Virgin Islands, and Alaska
HOLIDAY DELAYS MAY OCCUR
We ship UPS OR USPS.
For UPS WE NEED STREET ADDRESS
We will ship to PO Boxes however it will be sent out USPS Mail Only and we WILL NOT responsible for LOST packages
ANY ITEM OFFERED FREE SHIPPING WILL BE SENT USPS NON-PRIORITY OR UPS GROUND ONLY {US ORDERS ONLY}
For UPS Ground Deliveries - 7 to 10 days to be delivered (Business Days/Not Weekends)
If you need an item by a certain date - please note this in the comments box in check out .

Delivery times can vary widely.
Please specify if you must have an item by a certain date and we will verify whether that date can be met.

No Returns On Overseas Orders.
All Overseas orders will be done by Wire Transfer and subject to additional verification and certification.
OVERSEAS ORDERS: All packages shipped out of US by any carrier will be insured at the customer expense. If designation is NON-INSURABLE, Urban HART will NOT be held responsible for delayed or lost shipments.

CLICK HERE TO VIEW: RETURNS & EXCHANGE POLICY

Credit Card Transactions:
- Subject to Address Specification.
- Shipped only to Credit Card billing address and name imprinted on Credit Card.
- All orders subject to Visa, MasterCard, Discover, and American Express rules and regulations.

Orders are shipped generally by UPS or USPS.
Any box weighing over 150 lbs must be truck freight (also some oversized boxes)- UPS will NOT take for shipment
Some orders may be dropped shipped from the manufacturer using their preferred method of shipment.

UPS GROUND SHIPPING {$2 handling added to each order}

$ 00.01 - $ 20.00 = $9.59
$ 20.01 - $ 50.00 = $11.60
$ 50.01 - $ 75.00 = $13.15
$ 75.01 - $100.00 = $14.65
$100-01 - $150.00 = $17.20
$150.01 - $200.00 = $18.70
$200.01 - $250.00 = $21.20
$251.01 - $300.00 = $23.25
$300.01 - $350.00 = $25.75
$350.01 - $400.00 = $28.30
$400.01 - $450.00 = $30.80
$450.01 - $500.00 = $33.85

Freight charges have increased due to spiking in fuel charges.
3 Day Select, 2 Day and Overnight Shipping Available - Select Shipping Request on Order Page or Request it in the text box
Orders over $500.00 will be calculated by Sales Dept. . . . . .We offer NO FREE SHIPPING